Navigating the Savana Host Client Area Print

  • 4423

Managing your web hosting and domain services is simple with the Savana Host Client Area. Whether you need to access your hosting account, pay invoices, or contact support, this guide will help you navigate every section with ease.

1. Dashboard Overview

Once you log in to your Savana Host Client Area at https://savanahost.com, you will land on your Dashboard. This is your command center where you can:

  • View all active hosting services and domains

  • Check outstanding invoices or recent transactions

  • Track open or resolved support tickets

  • Access quick links like “Order New Services” or “Submit Ticket”

  • See system notifications or important announcements.

The dashboard gives you a complete snapshot of your account activities at a glance.

2. My Services (Manage Your Hosting)

Click on My Services from the main navigation to view all your active hosting packages. From this section, you can:

  • Access your web hosting control panel (e.g., cPanel or DirectAdmin)

  • Manage settings like DNS, emails, backups, and databases

  • Request package upgrades or downgrades

  • View product details, next due dates, and renewal options

  • Request service cancellation if needed.

Managing your hosting services is easy and can be done within just a few clicks.

3. Domains (Domain Management)

The Domains section allows you to fully manage all domain names linked to your account. Here’s what you can do:

  • Register a new domain or transfer one from another provider

  • Renew domains manually or enable auto-renewal

  • Update domain nameservers (DNS)

  • Enable or disable Domain Privacy Protection

  • Manage domain locking to protect against unauthorized transfers.

Domain management is simple, whether you’re handling a single domain or multiple.

4. Billing (Invoices and Payments)

Stay on top of your payments through the Billing section:

  • View all past and current invoices

  • Pay invoices directly using methods like M-Pesa, Credit/Debit Cards, or PayPal

  • Add or update payment methods

  • Download receipts for your accounting

  • Review your entire transaction and payment history.

This section helps you manage your finances and avoid service interruptions.

5. Support (Get Help When You Need It)

Click on Support to reach out to our team or solve common issues:

  • Submit New Tickets directly to our customer support team

  • Track the status of all your existing support tickets

  • Access the Knowledge Base to find self-help articles and step-by-step tutorials

  • Read service-related announcements

  • Check the Network Status page to stay informed about any service disruptions or maintenance.

Our support system is available 24/7 to assist you with technical or billing issues.

6. Account Settings (Personalize Your Account)

In Account Settings, you can fully manage your profile and security options:

  • Update your contact information and billing address

  • Change your client area password

  • Configure your communication preferences (billing alerts, newsletters, etc.)

  • Enable Two-Factor Authentication (2FA) for added security.

Keeping your account up to date helps ensure smooth communication and account security.


Why the Client Area Matters

The Savana Host Client Area is designed to give you full control over your services, domains, and billing, all from one simple dashboard. Whether you're a beginner or an experienced webmaster, navigating your account is user-friendly and efficient.


Pro Tip: Bookmark https://savanahost.com to access your Client Area quickly.


Was this answer helpful?
Back